IT Operations Leader
July 2026 — October 2026PT Tasma Ritelindo Jaya
- Stepped up as IT Leader within the first month to fill the managerial gap, taking full ownership of IT infrastructure operations and troubleshooting across the corporate office and retail stores.
- Spearheaded end-to-end IT procurement and asset management strategies, overseeing vendor coordination and technical documentation for enterprise vending machine units.
- Architected and developed web-based automation tools for email delivery and hardware tracking, significantly reducing manual administrative workflows and improving reporting accuracy.
- Formulated and enforced IT governance and standard operating procedures (SOPs) for enterprise asset naming conventions, user access management, and store configurations.
- Led coordination with external IT vendors and internal cross-functional teams to ensure seamless technology rollouts and maintenance across multiple sites.
- Managed the IT infrastructure setup and system deployment for new store openings, ensuring all hardware, networks, and software were fully operational before launch dates.
- Evaluated existing IT infrastructure to recommend technology upgrades, implementing stronger network security and data backup protocols across the organization.