Summary
Multidisciplinary professional with experience across IT, web development, administration, warehouse operations, and manufacturing quality control.
Most recently in retail IT operations: technical troubleshooting, system monitoring, Oracle database support, and IT asset management across store, office, and distribution centre environments. Because I have worked on the operational side myself, the internal tools I build come out of the work rather than a requirements list on paper.
Work Experience
IT Support / IT Store
June 2026 — present
PT Tasma Ritelindo Jaya
- Handle IT operations across the store network: devices, networking, and day-to-day incidents.
- Built the IT Tasma Operation Center — an internal dashboard bringing together work activity, incident tickets, device checklists, and asset inventory.
- Produce work reports and periodic data exports for management.
IT Support — Tangerang, Indonesia
November 2023 — May 2026
PT Lancar Wiguna Sejahtera (Lawson)
- Managed and resolved retail store user issues through a helpdesk ticketing system to reduce operational disruption.
- Handled IT asset tracking, allocation, inventory control, movement monitoring, and stock opname support.
- Prepared IT administrative documentation for hardware repair submissions, procurement, and operational requirements.
- Conducted on-site store visits for troubleshooting, maintenance, and routine system inspections based on operational checklists.
- Supported store, office, and distribution center operations, including Oracle database-related issue handling.
- Prepared, configured, and deployed IT equipment for new store openings and operational event requirements.
Freelance Web Developer — Bekasi, Indonesia
December 2025 — May 2026
PAPILARS
- Developed a company profile website for Mutiara Teknik Cikarang based on the initial design from a collaborating partner.
- Improved UI layout, page structure, responsive behavior, and visual consistency across desktop and mobile devices.
- Translated design concepts into a functional, maintainable, and user-friendly website implementation.
Staff DC Dry — Checking Helper
January 2023 — April 2023
PT Lion Super Indo
- Inspected goods before dispatch to stores to support accurate and reliable deliveries.
- Checked incoming goods from suppliers against receiving requirements.
- Monitored stored items and helped maintain orderly warehouse placement.
- Measured and weighed goods to verify item data before storage or distribution.
Resident Administration
October 2018 — July 2019
Lippo Cikarang Tbk
- Launched an e-census program and guided residents in updating their latest customer data.
- Communicated maintenance schedules and environmental updates through email broadcasts.
- Supported the deputy department with presentations, cross-division email coordination, and document filing.
Admin & Finance
March 2018 — July 2018
Baladhika Karya Raharja
- Coordinated with the sales division and processed commission matters with the team.
- Helped identify duplicate commission payments and verify transaction data.
- Checked and uploaded new unit records into the database.
Sales Administration
May 2017 — February 2018
Lippo Cikarang Tbk
- Checked and uploaded new unit records into the company database.
- Trained and mentored four new employees in order management procedures.
- Handled more than 50 customers per day for orders, customer information updates, and special cases.
- Prepared PPJB documents for customer signing.
QC & Operator Intern
September 2016 — December 2016
Araya Steel Tube Indonesia
- Performed fine sanding on rust-affected steel components to prepare clean surfaces.
- Inspected steel products and classified results as OK or NG according to quality requirements.
- Recorded input and output sample data for production and quality reports.
- Supported pipe-cutting activities using a grinding machine while following work procedures.
Skills
- Languages & Frameworks
- PHP 8, Laravel, Java, JavaScript, TypeScript, React, Blade
- Databases
- Oracle, MySQL / MariaDB, PostgreSQL, SQLite / Room, SQL, PDO
- Frontend
- Tailwind CSS, Bootstrap 5, HTML5, CSS3, Vite
- Mobile
- Java, Android SDK, Room / SQLite, Gradle
- Operations
- IT Support, Inventory Control, Administration, Reporting
- Tools
- Git, VS Code, XAMPP, Excel / Spreadsheet, Postman
Projects
IT Tasma Operation Center
Tasma
IT store operations dashboard for every PT Tasma Ritelindo Jaya branch — from incident tickets to asset inventory, in one application.
Laravel 12 · PHP 8 · Blade · Tailwind CSS · MariaDB · Vite
PB Service Level Report — 13 DC
LWS
Goods-request reporting across 13 distribution centres in a single table, computing delivery service level per DC per date.
PHP · Oracle (OCI8) · Oracle DB Link · SQL
Store EOD Monitoring
LWS
Monitors the store End of Day process by matching EOD files arriving on the server against the list of stores that should have sent one.
PHP (OOP) · MySQL / PDO · Filesystem scan · Session cache
Report Sales — Tarikan Harian
LWS
Fires the eight Oracle pulls behind the daily sales report in one pass — across two database instances — and writes the result straight to a workbook.
PHP 8 · Oracle OCI8 · Bind variables · IMS + OIS · Excel export
HS — Report & Manual Query Tool
LWS
Date-range reporting straight against Oracle, with a documented set of manual queries for ad-hoc requests.
PHP · Oracle · SQL · HTML/CSS
KI Update Process
LWS
An interface for running and monitoring the KI data update process, replacing manual query execution in a database client.
PHP · Oracle · Bootstrap 5 · Font Awesome
Store Closure Log
LWS
Records closed stores and the reason, with bulk input so a simultaneous closure is not typed one store at a time.
PHP · MySQL · HTML/CSS
Checklist Store — IT Semanan
LWS
Store checklist and condition monitoring, ported from a static HTML dashboard into a full Laravel application.
Laravel · PHP 8 · Blade · MySQL
Mutiara Teknik Cikarang
Papilars
Company profile and air-conditioning product catalogue with a full admin CMS and landing pages tuned for local search.
Laravel · PHP 8 · Blade · MySQL · SEO
MGWallet — Android Native
Personal
A personal finance app for Android, rewritten from a React/Capacitor web build into pure native Java.
Java · Android SDK · Room / SQLite · Gradle · Google Drive API
MGWallet Sync — Backend
Personal
The sync backend for MGWallet Android — the server side where wallet data is stored and reconciled between devices.
Laravel · PHP 8 · PostgreSQL · REST API